To complete the FNS 191 (Race and Ethnicity) Report follow these instructions.

In-depth instructions on how to renew an application for an already enrolled customer. A customer is eligible to renew up to 60 days before the end of their current enrollment period.  Instructions updated March 19, 2021.

Serve this Customer vs the Served button.  Each has its own purpose.
Serve this Customer when you are actually serving someone – in that moment.
Served button is for after the fact recording a service from yesterday or a week ago.

Watch this video for more details. 

In depth instructions for those using FreshTrak to serve CSFP customers. Must make a distribution list first.

For CSFP program administrators who are creating monthly distribution lists for distributing CSFP boxes.

FreshTrak:Service: Mobile Add Family Video Adding a new customer to FreshTrak can be as simple as getting a name and address to complete the process. Additional details that can be added in this process are
-Gender
-Phone
-Email
-Age or date of birth
-License plate
-Household makeup, to include: number of seniors, adults and children

FreshTrak:Service: Mobile Serve Video Serving a customer in FreshTrak is quick and easy, just a tap on the screen and you’re finished! To see the last 40 customers you have served and other statuses Reserved, Served, Cancelled, New. (Last 40 Served menu)

FreshTrak:Service: Video Mobile Search FreshTrak Mobile Search allows for customers to be found based on a variety of criteria. Name, Address, Date of birth, Phone, Alternate ID, License Plate and QR Code.

For food bank or agency administrators who manage CSFP applications.  In-depth instructions for assigning a letter to a customer after the application has been reviewed. Updated March 15, 2021.

For food bank or agency administrators who review CSFP applications.  In-depth instructions for reviewing an application and assigning the customer to a pick up location. Updated August 10, 2021.